Case Studies and Stories  

Avoiding Unplanned Downtime: Online Monitor of Critical Bearings

Peter Boon | Product Manager, UE Systems Inc.

Keeping a close eye on the condition of critical equipment is fundamental in any industrial facility. When critical bearings fail, it almost always leads to unplanned downtime and interrupted production process, costing companies thousands in production loses. In this case study we will look at how an online monitoring solution using ultrasonic sensors was able to detect an issue on a critical bearing before it turned into a big problem.

Critical equipment: bleach decker in a pulp and paper plant

Usually, in pulp and paper plants we will find a wash floor or wash area, where the paper comes through to be thoroughly cleaned / bleached. That job is done by a machine called a bleach decker, which is considered a critical and fundamental piece of equipment for production operations.

In this particular plant, which has a predictive maintenance program in place, it was decided to invest in online monitoring for these machines. The maintenance team wants to be alerted as soon as anything unusual is happening with the equipment in order to prevent any failures that would lead to a stop in production. This machine has 4 bearings, of about 120 cm diameter, rotating at 3 RPM.

To enable online monitoring and early failure detection, ultrasonic sensors are being used on the machines’ bearings. These are UE Systems Remote Access Sensors, which are permanently installed on the bearings and constantly collect decibel readings and sound recordings. All this data is then sent to a central processing unit called the 4Cast. This unit is connected to the Internet and will alert the maintenance team (e-mail and SMS alerts) when certain decibel levels are reached.

Failure detection with online monitoring using ultrasonic sensors

Everything seemed to be fine with the bleach decker at this pulp and paper facility, as the machine was working as expected. However, the 4Cast, an ultrasonic online monitoring system, received an unusual decibel reading from one of the ultrasonic sensors. The NDE (non-drive-end) bearing of this bleach decker was registering 17dB when, normally, a bearing rotating at such slow speeds like 3RPM should simply show a 0dB reading.

This triggered the system to immediately alert the maintenance team.

When an alarm level is reached, the 4Cast will also take a sound recording from the bearing for further analysis. This is especially useful in slow speed bearings, where the sound spectrum can tell us a lot about what’s going on with the asset. In this case, and even though the machine was apparently working as expected, the sound file spectrum showed a very different story.

The peaks shown in this sound sample clearly indicate a problem with the bearing. Also, when reproducing the sound file, we could very clearly hear the impact noises. The failure was even more obvious when the sound file was compared to a sound recording from one of the other bearings.

The next step for the maintenance team was scheduling the replacement of this bearing, without disrupting production. When the bearing was dismantled, the damage was clearly visible.

The signs of impact are obvious. Also, metal fragments were found in the shaft, plus spalling, with some pitting, and slight abrasion were present in the outer race.


By detecting the issue at an early stage, the maintenance team was able to replace the bearing during scheduled downtime and without disrupting the production process. We can imagine the consequences if the issue was not detected at this stage and the bearing was allowed to continue operating: the metal fragments would certainly affect the motor shaft, which would then also need to be replaced; and the facility would have to face unplanned downtime. In such a situation we could be looking at a loss of around 250K GBP. By using the proper technology, with the proper maintenance procedures in place, the team was able to identify and solve the issue before it became a major problem. This case study shows how powerful ultrasound technology can be, especially when used in sensors connected to the network to provide truly online and permanent monitoring solutions.

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About the Author

Peter Boon Product Manager, UE Systems Inc.

Mr. Boon has been with UE Systems Europe, headquartered in the Netherlands, since 2010. He has lectured about the technology of Airborne / Structure borne Ultrasound in most of the industrialized world and has been instrumental in the program implementation of Ultrasound inspection technology for multiple companies worldwide. In addition to his efforts to educate and lecture, Mr. Boon is the European Training Manager of UE Systems Europe, with direct responsibility for all the European countries as part of UE Systems’ global training department. Mr. Boon is a part of the UE Systems training development team and is level III certified for Ultrasound technology.